10 Red Flags That Are Common From Unreliable HVAC Companies

October 19th, 2021

The last thing anyone wants is to be swindled by someone they trust. That’s why it’s so important to recognize the warning signs of unreliable HVAC services. HVAC maintenance should provide for your needs, not create more or completely ignore them. 

tech that works for HVAC companies

When choosing an HVAC repair service, you should know what you’re getting yourself into and who will be performing the necessary repairs. That’s why we’ve provided a list of ten red flags that are common in unreliable HVAC companies. Familiarizing yourself with these warning signs will help you distinguish who’s here to help and who’s possibly attempting to take advantage of you. 

1. No License

The HVAC company you choose must hold the proper licensing for the trade. Licensing binds a company to the regulations legislated by local authorities. In the U.S., anyone can register a company by paying around $100 and filing a single form. Ensuring that your HVAC service is appropriately licensed not only means that the company is legitimate, but also means that the technicians have the proper training to work on gas-powered equipment.

2. No Insurance

HVAC services that aren’t properly insured put you at risk. Non-insured contractors and HVAC companies also indicate a lack of consideration and care for the general safety of the customer. Most importantly, if one of these companies is uninsured, you’ll be responsible for paying out for any injuries or damage to your property. 

3. No Work Permit

Obtaining a work permit for HVAC maintenance can only be accomplished by licensed contractors and services. If you’re asked to get the work permit by your HVAC service, then your hired contractor may not be licensed.

4. Lack of References

Even the youngest companies establish themselves by carrying a list of referrals to give potential customers. An HVAC company or contractor that lacks referrals may be a scam. A legitimate company will be able to provide customer references and testimonials and offer guarantees in the case of unsatisfactory work.

5. Bad Reviews

Reviews are an invaluable resource for potential customers of any company. Reviews on the internet will help you decide whether or not to hire an HVAC company. While some companies have no reviews, there is even more incentive to research that company before hiring them. And if you see bad reviews, then buyer beware. 

6. One-Person Company

A one-person company may not be able to provide adequate services. Certain types of repairs require more than one licensed technician, so a one-person show likely won’t perform these tasks. In addition, one-person companies can’t guarantee around-the-clock service for their clients, which can put you in a pickle if you ever find yourself in an emergency.

7. No Uniform

Uniforms represent the fact that an HVAC company has invested in a professional appearance. This indicates their dedication to the service and shows that they have legitimate expertise and experience. A contractor or service without a uniform can be a serious red flag.

8. No Website

Online presence is paramount for legitimate businesses that want to indicate that their service is professional. Websites also normally list certifications, license numbers, merits, reviews, and the services offered. Beware of a company without a website.

9. No Social Media

Having a social media presence is very important for any small business. It provides an opportunity to show off your work and helps build your brand and grow your customer base. A lack of a social media presence can be a warning sign that the business may not be legitimate or could even be in financial trouble.

10. Advanced Payment or Cash

If you’re asked to make a hefty down payment or pay for all services before they’re even rendered, then it’s wise to tread carefully. It’s all too easy for illegitimate services to scam you or not feel obligated to do good work. The best HVAC companies will typically offer a free estimate for their services, then let you decide through with the service. 

Are You Looking for a Reputable HVAC Service?

Island Comfort shows our certification and licensing information directly on our website. Our expert technicians have years of experience with HVAC maintenance, and our reviews speak for themselves. 

Whether you need standard maintenance, repairs, or would like to check out our website, you can count on us to lend you a helping hand! Contact us today!   

Clogged AC Drain: 4 Signs That You Need To Call A Professional

August 25th, 2021

Are you dealing with a clogged AC drain? If your air conditioner isn’t operating at maximum efficiency or perhaps not working at all, a clogged AC drain line could be the culprit. This can be the key factor in why your air conditioner isn’t operating at maximum efficiency or, even worse, not operating at all. 

It is best to let technicians, who provide expert AC services in your area, deal with a clogged AC drain. It’s imperative to know the signs associated with a clogged drain line to maximize your investment in air conditioning. So, let’s get started.

Island comfort HVAC tech checking the lines

Signs That Your AC Drain Requires Professional Attention

Your AC drain line plays a crucial role in the operation of your entire system. Clogged drain lines prevent your system from removing the water released when your unit’s evaporator converts refrigerant from liquid to gas. This transformative process regarding your unit is the most integral function of your AC; it’s what provides your living area with cold air rather than hot and clammy outdoor air. 

There are many signs that a clogged AC drain line requires professional attention. In some instances, a clogged drain line may be resolved with routine cleaning, using high-quality air filters, or regular maintenance. Yet, more often than not, any clogging is best removed expeditiously by an HVAC expert. Here are four signs that you may need to contact a technician:

1) Leaking and Standing Water

Leaking and standing water is a result of the backup of your unit’s drain line. Moisture is taken out of your home’s air by the indoor evaporator unit of your air conditioner and ran through the drain line. If you’ve noticed standing puddles of water, or leaks from random parts of your AC unit, it’s most likely a sign of a clogged AC drain line. 

Checking your outdoor unit daily for leaks is an excellent way to determine if the standing water results from rainfall or other household leaks. If you’ve decided that the cause of the leakage and standing water is your AC unit, it may be time to contact AC technicians. 

Island comfort clogged drain repair

2) Water Damage

Water damage to your unit or anything located around your living area may be a direct result of a clogged AC drain line. Leaking water can run throughout your system’s ductwork and cause structural damage to your home. Check for water spots on the floor or around your AC unit to determine if your unit is leaking water. As previously stated, leaking water is one of the top indicators of a clogged drain line.

3) Full Condensate Pan

A condensate drain pain catches all of the humidity and excess water that is removed from your air. It also ensures that the excess water is appropriately expelled from your home. A full or malfunctioning drain pan can signify a clogged AC drain line, leading to mold accumulation and moldy odors. It’s best to contact the experts before mold accumulates.

4) Moldy Smells

Full condensate pans and water damage resulting from leaking water are key contributors to mold growth. If you’re currently experiencing moldy odors within your home or outdoors, check your air conditioning unit! Water that has gathered for an extended period is a hotbed for mold growth. Inhaling moldy odors can be detrimental to your health. This can cause a variety of viral, bacterial, and fungal infections as well as Hypersensitivity Pneumonitis

Who Should I Call for HVAC Help in Hawaii?

Call the pros! The expert technicians of Island Comfort never cease to amaze. Click in or call us today to have all of your AC-related problems resolved!

Loud AC: Why Is It Happening and Should You Be Worried?

August 18th, 2021

AC units have improved by leaps and bounds in the last few decades. Air conditioners are now quieter than ever. If your system is making louder noises than usual, take note. These mysterious noises can be indications that your system has encountered a problem. 

loud ac unit repair from Island Comfort

5 Noises Your AC System Shouldn’t Be Making

Air conditioners now incorporate sound-dampening technology that minimizes the sounds of your AC system’s many functions. Whereas some noises are natural, many noises could be signs of potential AC malfunctions resulting in the dysfunctionality of your unit. 

Take a minute to read up on these various AC sounds. If you’re currently experiencing any of the following strange noises emitting from your AC unit, don’t hesitate to contact an expert technician.

1) Buzzing

Your outdoor AC unit should never emit a buzzing noise, which could be an indication of loose parts. Due to improper installation or normal wear and tear, components of your unit could become detached. 

The key culprit of this noise is typically an outdoor fan motor that’s loose or about to fail. When experiencing buzzing, it’s imperative to contact a technician immediately for air conditioner repairs. The outdoor fan motor is an integral part of the functionality of your AC unit, and a malfunctioning one could be the cause of your AC making noise.

2) Clicking

The clicking sounds that an AC unit emits when starting up and shutting down are typical for its function. However, consistent and constant clicking isn’t a normal part of the operation of a unit. Clicking can be an indicator of a failing thermostat, which monitors and regulates your home’s indoor temperature and communicates with your AC unit. 

3) Clanging

Clanging is another sign of loose parts, most likely indicating a problem with your AC unit’s compressor. Clanging can also suggest that the indoor blower or outdoor fan is out of balance and hitting other parts. Issues such as these could pose a more significant threat to your AC system’s overall efficiency and health if a technician isn’t contacted to repair AC clanging.

Checking the loud noise from ac unit

4) Squealing

A malfunction regarding the indoor blower or outdoor fan could potentially create a squealing sound. These noises can often be heard throughout the ducts of your AC system and indicate a blower or fan that’s going bad. The indoor blower wheel will squeal if it’s malfunctioning. These sounds can be typical during AC start-up, but if they’re just beginning to occur, it could mean that it’s time for air conditioner repairs

5) Rattling

If your air conditioner rattles, it could be a clue that components of the unit are beginning to deteriorate. This can be a sign of normal wear and tear, corrosion, or a refrigerant leak. Another cause of rattling could be that debris such as twigs or leaves has gotten caught in your system. 

In addition, rattling could signify loose parts in your unit, most likely the compressor. Rattling noises are the most notorious of AC systems as they can indicate many internal malfunctions. It’s best to contact a technician if your AC is making a rattling noise.

How Do I Stop Loud AC Noises?

An AC making noise nowadays should be considered a rarity. Getting the noises to stop is about more than minimizing the sound; it’s about fixing the cause of the noises in the first place. Noises emitted from your AC unit could signify many problems with your air conditioner. Therefore it’s in your best interest to contact a professional. 

Island Comfort has been providing Hawaii residents with peace of mind regarding their air conditioners for years. If you’re experiencing noises coming from your AC, give us a call today!

Hawaii Residents: Repairing Vs. Replacing Your AC

August 11th, 2021

Not knowing whether to replace or repair your air conditioner during a Hawaiian summer can feel stressful. There are many signs that point to whether your AC unit should be repaired or replaced. Some malfunctions are common and require standard AC repairs. However, other problems are more serious and could mean that it’s time to replace your AC unit. 

When your air conditioner is malfunctioning or not operating at full capacity, the first step toward a solution is simply diagnosing the problem.

Image of Island Comfort Technician repairing an AC unit at a home in Kauai

3 Signs That You Might Need AC Repairs

There are a variety of symptoms that require a professional to repair AC units that aren’t functional. When it comes to the expertise of highly trained technicians like those of Island Comfort, these signs for AC repairs quickly become testaments to the experience of vetted technicians.

Use the following information to decide the best way to go about restoring your air conditioner to its former glory! 

1) Dirty AC System

A dirty AC filter or ducts can not only be harmful to the functionality of your air conditioning, but they can also be harmful to your health. Dirt, debris, and tropical mold commonly build up in AC filters and ducts throughout the lifetime of a unit. It’s best to replace your filter regularly and have a professional inspect, unclog, and clean your ducts for the filtered air to remain safe, clean, and most importantly, cool your home.

Unclean air conditioner filters and ducts can cause many health problems. Viral, bacterial, and fungal infections are more likely when you’re breathing in dirty air or coming into physical contact with dirty filters or ducts. It’s best to leave a task like cleaning your unit to professionals who work under the proper protocols.

2) Leaking Refrigerant

You may have noticed leaks coming from your air conditioner. More often than not, this is a sign of a refrigerant leak. Refrigerant (also known as coolant) is a liquid chemical that circulates and transforms hot air to cold air and disperses it throughout your home in a gaseous form. Many things cause coolant leaks, including vibration of your unit, corrosion of copper tubes, factory defects, improper installation, and more. This coolant can be a dangerous chemical; therefore, it’s best to leave refrigerant leaks to the pros. 

3) Corroded Or Frozen Coils

Leaks can also be a sign of a frozen coil. The coils of your air conditioning unit hold coolant and are responsible for capturing and releasing heat from your AC unit. It’s common for these coils to freeze when the interior copper tubing that houses the refrigerant becomes corroded over time. Again, maintenance for such an issue is best left to expert technicians

2 Clues That it’s Time for AC Replacement

AC replacement is the next course of action if repairs are an inadequate solution. Here are two clues that it’s time to replace your AC.

1) Constant AC Repairs

AC replacement cost pales in comparison to the money you already spend if your unit requires constant repairs. Some repairs are necessary throughout the lifespan of your AC unit. Yet, when it gets to the point where a technician is constantly repairing your AC unit, it may be time to consider AC replacement. In addition, certain repairs aren’t even worth pursuing due to their intricate nature and the cost associated with the procedure. Sometimes it truly is better to replace your air conditioner and discover more modern, cost-effective units.

2) Your AC Unit Is Outdated

AC units typically have a lifespan of 10-15 years. If your AC unit has made it to that age, then you should be proud; you’ve gotten a lot out of your investment! However, trying to extend your air conditioner’s usefulness beyond this period could make for high costs for repair when AC replacement costs would be significantly less.

Want To Learn More?

Island Comfort has an A+ rating on the Better Business Bureau, and our reviews are a testament to our expertise. If you’re currently experiencing problems with your AC or would like a question or two answered, contact us today! 

5 Signs You Need To Replace Your HVAC Thermostat

August 4th, 2021

Your thermostat is one of the most integral parts of your HVAC system. It monitors the current temperature of the air in your household and regulates the output of cold and warm air. A faulty HVAC thermostat can cause a variety of problems, and therefore must be at full working capacity at all times. 

There are many indications that your thermostat needs to be replaced. It’s essential to keep an eye on its functionality, especially at the beginning of our Hawaiian tropical climate shifts. Ultimately, your HVAC unit is what makes your home comfortable, and your investment should work for you, not the other way around. Let’s get started!

Image of Island Comfort Technician repairing a thermostat in Hawaii

5 Signs That It’s Time To Replace Your HVAC Thermostat

Staying cool in the sweltering summer heat and staying warm in the chilling winter months are comforts that your investment in an HVAC unit should provide. At the center of these commodities is your thermostat. Take some time to become knowledgeable about the indications your unit’s thermostat needs to be replaced. Here we go!

1) Your HVAC System Turns On And Off By Itself

No one wants a system that has a mind of its own. This isn’t iRobot. The main function of your HVAC thermostat is to send signals to your unit to either decrease or increase temperatures. If your unit has stopped communicating with your thermostat, don’t blame it on your HVAC system. This is a sign that your thermostat has stopped working, most likely due to its wiring becoming frayed or damaged. Expert technicians are able to provide solutions for faulty wiring or wiring that has become damaged over time.

2) You’re Experiencing Indoor Temperature Shifts

When an HVAC thermostat isn’t functioning correctly, it has a hard time maintaining its settings. If you lower the temperature of your system and the output of cold air isn’t matching that of your thermostat, you may have a rogue AI. That’d be something, wouldn’t it? But no, if your cold air output isn’t matching the adjustment to a cooler temperature setting, it may be time to call a professional.

Island Comfort technician troubleshooting a thermostat in Hawaii

3) Faulty HVAC Thermostat Readings

When the thermostat for HVAC systems is working correctly, your living area will never be too hot or too cold. When your thermostat starts misreading temperatures, temperature shifts begin to occur, and it might be time for a replacement. Do a quick test, check your home’s indoor temperature with a separate thermostat, and compare it with your current thermostat for your unit. If the readings are different, it’s time for a replacement.

4) High Energy Bills

You may be experiencing an influx in kilowatt usage. Ask yourself if you’re altering the temperature of your unit more often. While your system may be working overtime, the thermostat could be the culprit of its insufficiency and your increased Hawaii utility bills. 

5) Your HVAC Thermostat Is Getting Old

The lifespan of most HVAC thermostats ranges from 10-15 years. We suggest replacing them as they get older and staying up to date on newer and modernized thermostats with more features. The latest technology will help to ensure that you’re taking full advantage of energy-efficient updates.

How Do I Replace My HVAC Thermostat?

Replacing your thermostat isn’t by any means a do-it-yourself type of task. When in doubt, have an HVAC technician figure it out! The technicians of Island Comfort are vetted experts with years of experience. Our team takes pride in providing professional service to those who need it. Contact us today!