5 Tips to Find an Ethical HVAC Tech

May 25th, 2021

Are you looking to have your HVAC unit serviced or repaired, but aren’t sure where to find a good technician? You’re not alone, as many people have difficulties finding an ethical tech to do HVAC installation or repair. Unfortunately, some technicians are looking to rip people off or trying to do jobs that they’re not qualified for. We have put together a series of tips that can help you find an ethical HVAC tech to handle all of your HVAC needs. 

HVAC tech on roof giving thumbs up

1. HVAC Tech Credentials and Training

One of the most important qualifications for HVAC techs is that they are properly certified and trained in their profession. There are far too many handyman types out there offering HVAC maintenance or repair services who aren’t properly trained. These individuals often boast that they can fix the problem, but they may only have a little experience. You should check out the company’s or technician’s website to see what they have to offer. Ethical HVAC techs will list their qualifications.

2. People Over Profit

There are questionable technicians out there who may try to upsell equipment or services to make a better profit. An ethical technician recommends and delivers the best value services for you. If someone tries to convince you to buy a new unit when the old one is working as intended, then they might be a scammer. A good HVAC tech explains why replacement or providing a certain repair is important.

3. Cost Is Not Always the Determination

When it comes to HVAC services, you really do get what you pay for. It’s true that HVAC work can come with a sticker shock at times, but you should not be getting crazy expensive equipment that you do not need. Conversely, trying to find the cheapest possible service or repair can land you with an incomplete or poorly done job. Instead, you should focus on the reputation and training of the company or technician. Finding a good HVAC tech that charges a bit more is worth it and will help you avoid being sold unnecessary equipment or repairs.

4. Check Reviews

Reviews are one of the best ways to see what kind of service a company or technician offers. Hearing other people’s points of view can tell you whether the job was done right and if the customer was satisfied. Check HVAC techs’ websites as they will likely have reviews listed there, especially if they’re positive.

5. Customer Service

When contacting potential HVAC techs, pay attention to their customer service. Are they ready and willing to help explain things to you, or are they more focused on trying to get you to sign the contract as fast as possible? A good technician will work with you to find an optimal solution and treat you respectfully. The HVAC tech should also be able to deliver their services promptly.

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If you need HVAC service or repairs, Island Comfort is here to help. Our company is family-owned and operated, and our primary goal is to ensure the comfort of you and your family, no matter the season. We offer heating and air conditioning services in Kauai, Oahu, and Kona. Our services include installation, repair, and tune-ups. Let us help you with HVAC installation and repair so that your AC is ready to keep you cool this summer.