4 Ways To Avoid AC Repair Scams

September 7th, 2021

No one likes  a scammer! The most irritating thing about them is their ability to disguise themselves as trustworthy industry professionals. Therefore, we have conjured up some tips that will help you to avoid AC repair scams. You work hard for your money, and you’ve chosen to invest it in an air conditioner that should be reaping benefits, not drawing more money out of you. 

tech doing ac repair

Not only have we cultivated some tips on how to avoid scams regarding AC repairing, but we will also be providing some insight regarding how to properly vet AC services that are truly professional. Understanding the key differences between a trustworthy company and one that isn’t is the best way to avoid services that are simply after one thing: your money. 

We’ve devised this list to help you protect your assets, and ultimately choose AC services that will be right for you. Let’s dive into it!

1) Make Sure That the Company Is Certified

Any reputable AC company should have no problem showing you their certifications. Therefore, make sure that the company you choose is licensed, bonded, and insured. This information is relatively easy to check online. Likewise, most companies should have their license number and other certifications listed on their website. The best companies are typically accredited by the Better Business Bureau (BBB). If you live on Oahu or Kauai, then Island Comfort is the right choice for you.  

2) Avoid Up-Selling Tactics

It can be easy for those with minimal knowledge of the working components of an air conditioner to be up-sold. But, don’t let this happen to you! Making unnecessary replacements for parts that are still in working condition is a common tactic that some AC services use in order to raise their price. Be sure to do your research and solicit a reasonable explanation from the technician as to why certain parts require replacement. In some cases, companies will have a blog for the sole purpose of educating their current and potential clients. Be sure to do your homework! 

2) Avoid Up-Selling Tactics

It can be easy for those with minimal knowledge of the working components of an air conditioner to be up-sold. Don’t let this happen to you! Making unnecessary replacements for parts that are still in working condition is a common tactic that some AC services use in order to raise their price. Be sure to do your research and solicit a reasonable explanation from the technician as to why certain parts require replacement. In some cases, companies will have a blog for the sole purpose of educating their current and potential clients. Be sure to do your homework! 

3) Refrigerant “Recharging” Is a Scam

Refrigerant runs in a closed loop between the outside condenser/compressor unit and the indoor evaporator unit. The only scenario in which you would need to add more refrigerant to your central air conditioner is if your unit is leaking coolant. Aside from this instance, refrigerant never needs to be “recharged” or “topped-off”. If your technician recommends “recharging”, it’s a red flag. This is especially true if your technician is disregarding leaks and other potential malfunctions for the sole purpose of selling you on more coolant. 

4) Avoid Any Solicitation

Many AC companies hire cold-callers to pitch their services. These cold-callers are usually third-party solicitors with no affiliation with the company. Companies will utilize this marketing tactic when business is slow. This should prompt the question: “Why is their business slow?” Well, in most instances, the company has yet to become established in the community. Or, the company’s previous clients have had such bad experiences with their service that the company’s name has been tarnished. Either way, avoid any forms of solicitation. This is a surefire way to avoid poor service.

Choosing an Established Company

Finding the right company for AC repairs can be overwhelming at times, but it doesn’t have to be! At Island Comfort, we offer a personal touch with every timely service that we provide to our Oahu and Kauai community members. Also, we are fully certified, accredited, licensed, and ready to solve all of your AC-related issues! We pride ourselves on our experience, knowledge, and professionalism. If you require AC repairing or would like to speak with one of our specialists, ​​contact us today!